Bortolussi srl (Animasportiva) answers for problems related to the shipment and delivery of the product. The shipment is made by express courier and will always be traceable. We ask you to verify the integrity of the package upon arrival of the courier, and notify us of any anomalies found. In case the package is seriously damaged, we ask you to reject the shipment, indicating as reference "DAMAGED PARCEL". We will take care of all the practical with the carrier and you will be covered by our total guarantee.
Bortolussi srl (Animasportiva), however, does not take any responsibility for the loss of products after they have been delivered.

Technical information
The technical specifications presented on Bortolussi srl (Animasportiva)'s website are obtained from the information published by the manufacturer of the articles included in our catalog, and some of the additions are the result of our experience. Bortolussi srl (Animasportiva), therefore, reserves the right to modify or adapt the technical information of the products in the catalog, even without any prior notice.
Images related to articles are real, the characteristics of the objects delivered correspond to the image and the description of the same. Please report any differences you notice without any problems, we will take all responsibilities and sort it according to your requests.

Product availability
Bortolussi srl (Animasportiva) reserves the right to accept or decline any orders that are placed, and in any case until the goods are sold-out.
The articles being sold are always available. In case of any lack, you will be immediately contacted by our staff.

The prices of the displayed products are V.A.T. included.
Prices may change at any time, without prior warning.

The articles ordered will have to be paid in advance via one of the forms of payment listed in "Payment Methods".

Payment with Cash on Delivery is made to the courier upon delivery of the product purchased, the amount of the product and the shipment must be added to the amounts spent 5 € up to 50 € as a contribution to cash on delivery.
In addition to the 50 euro mark has no extra costs.

Shipment and withdrawal
The articles ordered will be sent via express courier.
The Customer is protected by the Italian legislation as regards the Right of Withdrawal (Legislative Decree 15/01/92 n 50).

Privacy Policy
The Customer is protected by the Italian legislation as regards the Data Privacy Code (Legislative Decree 196/2003).
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.
We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function.

Furthermore your personal data will be used to:
- administer your account with us;
- verify and carry out financial transactions in relation to payments you make online;
We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk.

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. We will use technical and organisational measures to safeguard your personal data, for example:
- access to your account is controlled by password and username which are unique to you;
- we store your personal data on secure servers;
- payment details are encrypted using SSL technology.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.


To Top