Shipping

Delivery time and modes


Animasportiva ships immediately! Every order is handled with the utmost urgency. As soon as we receive the order, product retrieval occurs, then packaging and carrying out the necessary administrative practices. You can find all the costs and the delivery time in the tables below. For shipments elsewhere, you can contact our customer service for custom quotes and delivery times.
In the estimate of the delivery days you should not consider Saturdays, Sundays, and public holidays.
In the case of non-EU shipments, customs charges are to be borne by the consignee.

How to behave at the delivery of the product
In order to make our service increasingly efficient please check the conditions of the package upon delivery.
If the parcel is not perfectly healthy, pick it up with reserve: next to the signature in the delivery note, mark clearly "ACCEPTED UNDER RESERVE damaged parcel".
If the parcel is damaged severely in order to have procured surely damage to inner content, reject the merchandise asking to write on the note the words "GOODS REJECTED damaged parcel".
Also check the exact match of the number of packages.
Any objections must be raised immediately to the carrier, otherwise the product is deemed to have been correctly delivered.
In cases where a shipment is accepted with reserve contact us immediately, as soon as you have checked the merchandise.
The transport document (invoice or accompanying note) contained within the parcel should be stored as a document valid for the warranty.


Shipping costs

To calculate international shipping costs, you can refer to the following information:
Countries belonging to ZONE A = Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Luxembourg, Monaco, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom

Countries belonging to ZONE B = Bulgaria, Czech Republic, Hungary, Poland, Portugal, Slovakia, Slovenia

Countries belonging to ZONE C = Croatia, Estonia, Liechtenstein, Lithuania

Countries belonging to ZONE D = Canada, Cyprus, Malta, United States

Countries belonging to ZONE E = Andorra, Australia, Bosnia and Herzegovina, Faroe Islands, Iceland

Countries belonging to ZONE F = Bahrain, Brunei, China, Gibraltar, Japan, Kuwait, Moldova, Montenegro, Russia, Serbia, South Korea, United Arab Emirates

Countries belonging to ZONE G = Argentina, Brazil, Chile, Costa Rica, Hong Kong, India, Israel, Mexico, New Zealand, Oman, Paraguay, Peru, Puerto Qatar, Saudi Arabia, Singapore, Taiwan, Turkey

Countries belonging to ZONE H = Bhutan, Ecuador, Jamaica, Panama, South Africa, Uruguay, Venezuela

Countries belonging to ZONE I = Indonesia, Philippines, Thailand

 

REST OF THE WORLD RATES

 ZONE
 SERVICE
 TIMES
 COST
 A
 Economy
 2-4 days
 13,00€
 A
 Express
 1 day
 19,00€
 B
 Economy
 3-5 days
 16,00€
 B
 Express
 1 day
 22,00€
 C
 Economy
 4-5 days
 17,00€
 C
 Express
 1-2 days
 23,00€
 D
 Express
 2-3 days
 22,00€
 E
 Express
 2-3 days

4 days AUSTRALIA

 27,00€
 F
 Express
 3-4 days
 32,00€
 G
 Express
 3-4 days
 37,00€
 H
 Express
 4-5 days
 45,00€
 I
 Express
 4-5 days
 55,00€
 ZONE
 SERVICE
 TIMES
 COST
 A
 Economy
 2-4 days
 12,00€
 A
 Express
 1 day
 17,00€
 B
 Economy
 3-5 days
 14,00€
 B
 Express
 1 day
 20,00€
 C
 Economy
 4-5 days
 15,00€
 C
 Express
 1-2 days
 21,00€
 D
 Express
 2-3 days
 20,00€
 E
 Express
 2-3 days

4 days AUSTRALIA

 25,00€
 F
 Express
 3-4 days
 30,00€
 G
 Express
 3-4 days
 35,00€
 H
 Express
 4-5 days
 40,00€
 I
 Express
 4-5 days
 50,00€
 ZONE
 SERVICE
 TIMES
 COST
 A
 Economy
 2-4 days
 9,50€
 A
 Express
 1 day
 15,00€
 B
 Economy
 3-5 days
 12,00€
 B
 Express
 1 day
 18,00€
 C
 Economy
 4-5 days
 13,00€
 C
 Express
 1-2 days
 18,50€
 D
 Express
 2-3 days
 19,00€
 E
 Express
 2-3 days

4 days AUSTRALIA

 23,00€
 F
 Express
 3-4 days
 28,00€
 G
 Express
 3-4 days
 34,00€
 H
 Express
 4-5 days
 39,00€
 I
 Express
 4-5 days
 49,00€
 ZONE
 SERVICE
 TIMES
 COST
 A
 Economy
 2-4 days
 8,00€
 A
 Express
 1 day
 13,00€
 B
 Economy
 3-5 days
 9,50€
 B
 Express
 1 day
 16,00€
 C
 Economy
 4-5 days
 11,00€
 C
 Express
 1-2 days
 17,00€
 D
 Express
 2-3 days
 17,00€
 E
 Express
 2-3 days

4 days AUSTRALIA

 21,00€
 F
 Express
 3-4 days
 26,00€
 G
 Express
 3-4 days
 31,00€
 H
 Express
 4-5 days
 35,00€
 I
 Express
 4-5 days
 45,00€
 ZONE
 SERVICE
 TIMES
 COST
 A
 Economy
 2-4 days
 5,00€
 A
 Express
 1 day
 10,00€
 B
 Economy
 3-5 days
 7,00€
 B
 Express
 1 day
 13,50€
 C
 Economy
 4-5 days
 8,50€
 C
 Express
 1-2 days
 15,00€
 D
 Express
 2-3 days
 14,00€
 E
 Express
 2-3 days

4 days AUSTRALIA

 19,00€
 F
 Express
 3-4 days
 24,00€
 G
 Express
 3-4 days
 26,50€
 H
 Express
 4-5 days
 33,50€
 I
 Express
 4-5 days
 43,50€
 ZONE
 SERVICE
 TIMES
 COST
 A
 Economy
 2-4 days
 2,50€
 A
 Express
 1 day
 6,00€
 B
 Economy
 3-5 days
 4,00€
 B
 Express
 1 day
 9,00€
 C
 Economy
 4-5 days
 5,00€
 C
 Express
 1-2 days
 10,00€
 D
 Express
 2-3 days
 9,50€
 E
 Express
 2-3 days

4 days AUSTRALIA

 14,50€
 F
 Express
 3-4 days
 19,50€
 G
 Express
 3-4 days
 24,50€
 H
 Express
 4-5 days
 30,00€
 I
 Express
 4-5 days
 39,00€
 
In the case of non-EU shipments, customs charges are to be borne by the consignee.
 

Shipping costs towards Italy, Republic of San Marino and Vatican City:

 

9,00 Euro

For orders up to 39,99 Euro

7,00 Euro

For orders from 40,00 Euro up to 59,99 Euro

Free

For orders above 60,00 Euro

 

SDA Express Italia: from 00:00 till 16:15, from Monday to Thursday (excluding public holidays and Sundays, and the pre-Christmas week) and only for some ZIP codes there is the choice of priority shipping service for Italy at additional charge of Euro 3.00 in respect to what is shown in the table above.
This service allows you to receive your shipment in the morning of the day following your order. If you choose this service, but delivery times are not respected, don't worry and contact us immediately: we will refund the extra cost of 3 euro for the service that you have chosen.

When paying by cash on delivery (accepted only in Italy, San Marino and Vatican City) the customer incurs additional costs of EUR 5.00 for orders up to EUR 50,00.

Returns
Information for the consumer in accordance with Legislative Decree of 22 May 1999, n. 185 (in Official Journal, 21 June, n. 143). Implementation of directive 9l/l/CE relating to the protection of consumers in respect of distance contracts.

The supplier of the services or products is Bortolussi S.R.L., with legal headquarters at "Viale Trento, 59 33077 Sacile (PN) Italy, 0039 0434 780696".
According to article 5 of Legislative Decree 185 of 1999, the customer has the possibility to withdraw from the contract/order stipulated on the Internet without incurring any penalty and without giving any explanation.

In order to exercise the right of withdrawal, the customer can contact us per email message within 14 (fourteen) business days from the receipt of the products ordered, without giving any explanation, and he will be advised as far as the returning procedure is concerned.
Our contacts:
Phone: 0039 0434 780696
Email address: customerservice@animasportiva.com

In order to obtain a refund for the amount paid, customers will have to send back the purchased products to the following address:

Animasportiva
Viale Trento, 59
33077 Sacile (PN)
Italy

Ph. 0039 0434 780696

The items to be returned will have to be sent back within fourteen working days from the date of receipt of the goods through any carrier, forwarder or shipping company of the customer's choice. Upon arrival to our store, the goodswill be always examined to assess any damages or tampering not caused by transport.

Method of refund of amount paid: Animasportiva refunds the amount paid with the same method used by the customer for paying (bank transfer, credit card or Paypal) in the least possible amount of time and in any case within 10 days from receipt of the product.
The refund refers to the price of the product or products returned.

It is expressly understood that the expenses incurred to return the product to Animasportiva will have to be paid by the customer.

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